Frequently asked questions

Everything you need to know about donating and receiving breast milk.
You're eligible to become a milk donor if you're breastfeeding your own child and have surplus milk after their feedings. We recommend waiting until your infant is at least one month old before initiating the milk donation process.
After we receive your application, our team will review it and reach out to you within 3-4 business days.
Following collection, your milk is transported via cold chain logistics to our processing facility. The milk is stored at -20 degrees in a dedicated deep freezer room until processing. After undergoing pasteurization and additional quality assurance testing, the milk is preserved in the deep freezer.
Various viruses such as HIV, Hepatitis B and C, CMV, and human T-cell lymphotropic virus could be transmitted to the baby (even if the donor mother is unaware of these infections). Substances like smoking, alcohol, certain medications (both prescription and over-the-counter), herbal supplements, and illicit drugs can transfer into human milk. SaveBabies adheres to comprehensive guidelines encompassing handling, storage, processing, pooling, and thorough microbiological screening of donor milk."
Any healthy lactating mother with surplus milk is welcome to donate. The process involves filling out a consent form and a screening questionnaire. This questionnaire covers the donor's medical and family history related to transmissible diseases. Additionally, mandatory tests for HIV, Hepatitis B and C, and Syphilis are required.
Contact our lactation consultant at 1800-219-4199 to initiate the process. Our expert will assist you step by step. You'll need to complete necessary forms, and a starter kit will be dispatched to you. Upon receiving the kit, begin expressing and storing milk in your freezer. We'll also arrange a convenient blood test for you. When you've accumulated the required quantity, a doorstep pickup will be scheduled.
No, you can donate comfortably from your own home. We furnish you with a comprehensive starter kit comprising collection bottles/bags and distinct barcode stickers for labeling. Certified lactation consultants offer guidance, while informative materials on maintaining hygiene and adhering to storage guidelines are also provided.
Save Babies ensures a convenient home sample collection for donors, and we cover the costs of the required tests. Our commitment to donor convenience includes managing the expenses associated with the testing process
The process of milk collection from donors is simple and convenient. After a donor expresses milk, she can request a pickup, and we will efficiently organize the collection from her residence. Our aim is to make the milk donation process as seamless as possible for our donors..
The collected milk undergoes a meticulously structured series of procedures that adhere to the high global standards set by the Human Milk Banking Association of North America (HMBANA). These procedures are designed to guarantee that the delivered milk is completely free from any concerns related to donor health, contamination, and expiration. At Savebabies, Our commitment is to ensure the utmost quality and safety of the donated milk.
Our donation process is entirely voluntary, and a donor mother retains the complete right to cease her donations whenever she chooses. At Savebabies, we respect and support the individual choices of our donor mothers throughout their contribution journey.
Our services are exclusively available through hospital channels, and the dispensation of donated milk is strictly regulated by prescriptions from qualified medical professionals. This stringent approach ensures that the milk is directed solely to preterm infants who require specialized care. Your confidence in the targeted distribution of donated milk is well-placed.
Yes, we understand that circumstances can change. While instances have arisen in the past, as a gesture of goodwill, we are open to evaluating your future needs on a case-by-case basis. Your well-being and comfort remain a priority throughout your donation journey.
The process is facilitated exclusively through hospital channels. The criteria for milk distribution are established based on these medical institutions' guidelines. We are dedicated to providing safe and regulated access to donor milk for those in need.
Our milk distribution process involves collaboration with top-tier pharmaceutical distributors equipped with cutting-edge cold chain storage infrastructure. This strategic partnership ensures that the quality of the product remains uncompromised throughout the distribution chain.

As a gesture of goodwill, we provide valuable added services to our donors, including:
– Lactation consultation
– Child support vouchers
– Option to contribute to CSR initiatives

The milk collected through voluntary donation is specifically excess milk, ensuring her baby’s needs are fully met. Several reasons inspire mothers to donate their surplus milk:

– Modulating and managing their excess milk supply
– Mitigating the risk of mastitis and breast abscess due to surplus milk
– Contributing to the well-being of premature and sick newborns
– Assisting fellow mothers facing lactation challenges
– Providing support through donation, especially in cases where a mothers own baby has passed away, helping save other infants lives.
These motivations underscore the incredible compassion and care that drives mothers to choose milk donation.
At Save Babies, we employ a comprehensive approach comprising 3 key steps to safeguard the well-being of the donor mother’s own baby:
1. In-depth Counselling and Screening : Our dedicated counsellors assess whether the mother is hyper lactating during the counselling and screening process. We exclusively accept milk from mothers who possess excess milk even after fulfilling their own baby's breastfeeding needs.
2. Age Consideration : Milk donations are exclusively accepted from mothers whose babies are 6 to 8 weeks old or older. This timeframe allows both mother and baby to adapt post-birth and establish a solid breastfeeding routine.
3. Ongoing Monitoring : We continuously conduct third-party surveys of donor mothers to gather updates on their own and their babys health and overall well-being. Rest assured, these steps are in place to ensure that the donors own baby’s health remains

uncompromised, while still contributing to the well-being of premature and sick newborns in need. Your peace of mind is our priority.**
Connecting with Save Babies is effortless:
1. Helpline Assistance : Dial our Save Babies Helpline at 1800-419-2199 to directly engage with our donation counsellor, who will provide you with comprehensive guidance.
2. Online Inquiry : Visit www.savebabies.in to explore the donation process and conveniently fill out a simple form. Our dedicated donation counsellor will promptly reach out to you.
3. Email Communication : Drop a message to support@savebabies.in, and our donation counsellor will promptly get in touch with you.
4. Social Media Reach : Connect with us on our Facebook and Instagram profiles for more information and updates.

Our goal is to ensure accessibility and responsiveness, making your interaction with Save Babies as seamless as possible.**

Want to know more?

You're eligible to become a milk donor if you're breastfeeding your own child and have surplus milk after their feedings. We recommend waiting until your infant is at least one month old before initiating the milk donation process.
After we receive your application, our team will review it and reach out to you within 3-4 business days.
Informal milk sharing carries potential risks to infants and might lead to unintended harm. Ensuring the safety of a donor's health and lifestyle for milk sharing can be challenging. Various viruses such as HIV, Hepatitis B and C, CMV, and human T-cell lymphotropic virus could be transmitted to the baby (even if the donor mother is unaware of these infections). Substances like smoking, alcohol, certain medications (both prescription and over-the-counter), herbal supplements, and illicit drugs can transfer into human milk.

SaveBabies adheres to comprehensive guidelines encompassing handling, storage, processing, pooling, and thorough microbiological screening of donor milk."

Any healthy lactating mother up to 6 months postpartum with surplus milk is welcome to donate. The process involves filling out a consent form and a screening questionnaire. This questionnaire covers the donor's medical and family history related to transmissible diseases. Additionally, mandatory tests for HIV, Hepatitis B and C, and Syphilis are required.
Contact our lactation consultant at 1800-219-4199 to initiate the process. Our expert will assist you step by step. You'll need to complete necessary forms, and a starter kit will be dispatched to you. Upon receiving the kit, begin expressing and storing milk in your freezer. We'll also arrange a convenient blood test for you. When you've accumulated the required quantity, a doorstep pickup will be scheduled.
Following collection, your milk is transported via cold chain logistics to our processing facility. The milk is stored at -20 degrees in a dedicated deep freezer room until processing. After undergoing pasteurization and additional quality assurance testing, the milk is preserved in the deep freezer.
No, you can donate comfortably from your own home. We furnish you with a comprehensive starter kit comprising collection bottles/bags and distinct barcode stickers for labeling. Certified lactation consultants offer guidance, while informative materials on maintaining hygiene and adhering to storage guidelines are also provided.
Save Babies ensures a convenient home sample collection for donors, and we cover the costs of the required tests. Our commitment to donor convenience includes managing the expenses associated with the testing process
The process of milk collection from donors is simple and convenient. After a donor expresses milk, she can request a pickup, and we will efficiently organize the collection from her residence. Our aim is to make the milk donation process as seamless as possible for our donors.
The donated milk is transported to our Bangalore facility, where we meticulously maintain a consistent cold chain during the entire transfer process. Our priority is to uphold the quality and safety of the donated milk from collection to processing.
The collected milk undergoes a meticulously structured series of procedures that adhere to the high global standards set by the Human Milk Banking Association of North America (HMBANA). These procedures are designed to guarantee that the delivered milk is completely free from any concerns related to donor health, contamination, and expiration. At Savebabies, Our commitment is to ensure the utmost quality and safety of the donated milk.
Our donation process is entirely voluntary, and a donor mother retains the complete right to cease her donations whenever she chooses. At Savebabies, we respect and support the individual choices of our donor mothers throughout their contribution journey.
Our services are exclusively available through hospital channels, and the dispensation of donated milk is strictly regulated by prescriptions from qualified medical professionals. This stringent approach ensures that the milk is directed solely to preterm infants who require specialized care. Your confidence in the targeted distribution of donated milk is well-placed.
Yes, we understand that circumstances can change. While instances have arisen in the past, as a gesture of goodwill, we are open to evaluating your future needs on a case-by-case basis. Your well-being and comfort remain a priority throughout your donation journey.
The process is facilitated exclusively through hospital channels. The criteria for milk distribution are established based on these medical institutions' guidelines. We are dedicated to providing safe and regulated access to donor milk for those in need.
Our milk distribution process involves collaboration with top-tier pharmaceutical distributors equipped with cutting-edge cold chain storage infrastructure. This strategic partnership ensures that the quality of the product remains uncompromised throughout the distribution chain.
As a gesture of goodwill, we provide valuable added services to our donors, including:
  • Lactation consultation
  • Postnatal exercise sessions
  • Nutrition counselling
Your generous contribution as a donor is met with our commitment to offering meaningful services that go beyond monetary compensation.
The milk collected through voluntary donation is specifically excess milk, ensuring her baby's needs are fully met. Several reasons inspire mothers to donate their surplus milk:
  • Modulating and managing their excess milk supply
  • Mitigating the risk of mastitis and breast abscess due to surplus milk
  • Contributing to the well-being of premature and sick newborns
  • Assisting fellow mothers facing lactation challenges
  • Providing support through donation, especially in cases where a mother's own baby has passed away, helping save other infants' lives.
These motivations underscore the incredible compassion and care that drives mothers to choose milk donation.
At Save Babies, we employ a comprehensive approach comprising 3 key steps to safeguard the well-being of the donor mother's own baby:
  1. In-depth Counselling and Screening: Our dedicated counsellors assess whether the mother is hyper lactating during the counselling and screening process. We exclusively accept milk from mothers who possess excess milk even after fulfilling their own baby's breastfeeding needs.
  2. Age Consideration: Milk donations are exclusively accepted from mothers whose babies are 3 to 4 weeks old or older. This timeframe allows both mother and baby to adapt post-birth and establish a solid breastfeeding routine.
  3. Ongoing Monitoring: We continuously conduct third-party surveys of donor mothers to gather updates on their own and their baby's health and overall well-being.
Rest assured, these steps are in place to ensure that the donor's own baby's health remains uncompromised, while still contributing to the well-being of premature and sick newborns in need. Your peace of mind is our priority.
Connecting with Save Babies is effortless:
  1. Helpline Assistance: Dial our Save Babies Helpline at 1800-419-2199 to directly engage with our donation counsellor, who will provide you with comprehensive guidance.
  2. Online Inquiry: Visit www.savebabies.in to explore the donation process and conveniently fill out a simple form. Our dedicated donation counsellor will promptly reach out to you.
  3. Email Communication: Drop a message to support@savebabies.in, and our donation counsellor will promptly get in touch with you.
  4. Social Media Reach: Connect with us on our Facebook and Instagram profiles for more information and updates.
Our goal is to ensure accessibility and responsiveness, making your interaction with Save Babies as seamless as possible